Welcome to Serica Medlink. These Terms of Use govern your access to and use of our website, online forms, consultation request pages, payment pages, and related services.
Welcome to Serica Medlink. These Terms of Use govern your access to and use of our website, online forms, consultation request pages, payment pages, and related services.
Welcome to Serica Medlink. These Terms of Use govern your access to and use of our website, online forms, consultation request pages, payment pages, and related services.
By using our website or services, you agree to these Terms of Use. If you do not agree with these Terms, you should not use our website or services.
By using our website or services, you agree to these Terms of Use. If you do not agree with these Terms, you should not use our website or services.
By using our website or services, you agree to these Terms of Use. If you do not agree with these Terms, you should not use our website or services.
This website and related services are operated by Serica Medlink International Healthcare Management (Guangzhou) Co., Ltd., under the brand name Serica Medlink.
This website and related services are operated by Serica Medlink International Healthcare Management (Guangzhou) Co., Ltd., under the brand name Serica Medlink.
This website and related services are operated by Serica Medlink International Healthcare Management (Guangzhou) Co., Ltd., under the brand name Serica Medlink.
The information provided on this website is for general informational purposes only. Website content, service descriptions, FAQs, and other publicly available materials do not constitute medical advice, diagnosis, treatment, prescription, or a formal medical opinion.
The information provided on this website is for general informational purposes only. Website content, service descriptions, FAQs, and other publicly available materials do not constitute medical advice, diagnosis, treatment, prescription, or a formal medical opinion.
The information provided on this website is for general informational purposes only. Website content, service descriptions, FAQs, and other publicly available materials do not constitute medical advice, diagnosis, treatment, prescription, or a formal medical opinion.
Where Serica Medlink coordinates a virtual second opinion or specialist consultation, any medical opinion, diagnosis-related assessment, or treatment recommendation will be provided by the relevant qualified physician, hospital, or medical institution, and may be subject to separate service terms, consent requirements, and clinical review.
Where Serica Medlink coordinates a virtual second opinion or specialist consultation, any medical opinion, diagnosis-related assessment, or treatment recommendation will be provided by the relevant qualified physician, hospital, or medical institution, and may be subject to separate service terms, consent requirements, and clinical review.
Where Serica Medlink coordinates a virtual second opinion or specialist consultation, any medical opinion, diagnosis-related assessment, or treatment recommendation will be provided by the relevant qualified physician, hospital, or medical institution, and may be subject to separate service terms, consent requirements, and clinical review.
Serica Medlink itself does not replace professional medical consultation, clinical judgment, or direct physician-patient care. Any medical decision should be made in consultation with qualified healthcare providers.
Serica Medlink itself does not replace professional medical consultation, clinical judgment, or direct physician-patient care. Any medical decision should be made in consultation with qualified healthcare providers.
Serica Medlink itself does not replace professional medical consultation, clinical judgment, or direct physician-patient care. Any medical decision should be made in consultation with qualified healthcare providers.
Serica Medlink does not provide emergency medical services. If you are experiencing a medical emergency or urgent symptoms, please contact local emergency services or seek immediate medical attention in your current location.
Serica Medlink does not provide emergency medical services. If you are experiencing a medical emergency or urgent symptoms, please contact local emergency services or seek immediate medical attention in your current location.
Serica Medlink does not provide emergency medical services. If you are experiencing a medical emergency or urgent symptoms, please contact local emergency services or seek immediate medical attention in your current location.
· Coordination with hospitals, departments, physicians, or medical service providers in China
· Coordination with hospitals, departments, physicians, or medical service providers in China
· Coordination with hospitals, departments, physicians, or medical service providers in China
· Practical guidance related to medical travel, accommodation, transportation, and local arrangements
· Practical guidance related to medical travel, accommodation, transportation, and local arrangements
· Practical guidance related to medical travel, accommodation, transportation, and local arrangements
The exact scope of services may vary depending on the patient’s medical condition, hospital requirements, physician availability, destination city, service package, and other practical circumstances
The exact scope of services may vary depending on the patient’s medical condition, hospital requirements, physician availability, destination city, service package, and other practical circumstances
The exact scope of services may vary depending on the patient’s medical condition, hospital requirements, physician availability, destination city, service package, and other practical circumstances
IV. Availability, Medical Decisions, and Outcomes
IV. Availability, Medical Decisions, and Outcomes
IV. Availability, Medical Decisions, and Outcomes
Serica Medlink will make reasonable efforts to support your medical access, care coordination, and communication with relevant hospitals, physicians, and service providers.
Serica Medlink will make reasonable efforts to support your medical access, care coordination, and communication with relevant hospitals, physicians, and service providers.
Serica Medlink will make reasonable efforts to support your medical access, care coordination, and communication with relevant hospitals, physicians, and service providers.
However, certain matters depend on the independent assessment, availability, policies, and decisions of hospitals, physicians, medical institutions, government authorities, insurance providers, and other third parties. These may include, but are not limited to, hospital acceptance, physician availability, appointment dates, hospital beds, procedures, treatment options, visa or travel approvals, insurance reimbursement, and third-party service availability.
However, certain matters depend on the independent assessment, availability, policies, and decisions of hospitals, physicians, medical institutions, government authorities, insurance providers, and other third parties. These may include, but are not limited to, hospital acceptance, physician availability, appointment dates, hospital beds, procedures, treatment options, visa or travel approvals, insurance reimbursement, and third-party service availability.
However, certain matters depend on the independent assessment, availability, policies, and decisions of hospitals, physicians, medical institutions, government authorities, insurance providers, and other third parties. These may include, but are not limited to, hospital acceptance, physician availability, appointment dates, hospital beds, procedures, treatment options, visa or travel approvals, insurance reimbursement, and third-party service availability.
Clinical decisions, diagnoses, treatment plans, and medical outcomes are determined by qualified medical providers or medical institutions. Serica Medlink does not control or guarantee any specific diagnosis, treatment plan, medical result, recovery outcome, or patient experience.
Clinical decisions, diagnoses, treatment plans, and medical outcomes are determined by qualified medical providers or medical institutions. Serica Medlink does not control or guarantee any specific diagnosis, treatment plan, medical result, recovery outcome, or patient experience.
Clinical decisions, diagnoses, treatment plans, and medical outcomes are determined by qualified medical providers or medical institutions. Serica Medlink does not control or guarantee any specific diagnosis, treatment plan, medical result, recovery outcome, or patient experience.
To help us provide appropriate support, you agree to provide accurate, complete, and up-to-date information when using our website or services.
To help us provide appropriate support, you agree to provide accurate, complete, and up-to-date information when using our website or services.
To help us provide appropriate support, you agree to provide accurate, complete, and up-to-date information when using our website or services.
You should ensure that any medical records, identity information, contact details, and other materials you submit are accurate and that you have the right to share them with us.
You should ensure that any medical records, identity information, contact details, and other materials you submit are accurate and that you have the right to share them with us.
You should ensure that any medical records, identity information, contact details, and other materials you submit are accurate and that you have the right to share them with us.
You remain responsible for your own decisions regarding medical care, travel, payment, insurance, and third-party services.
You remain responsible for your own decisions regarding medical care, travel, payment, insurance, and third-party services.
You remain responsible for your own decisions regarding medical care, travel, payment, insurance, and third-party services.
You may submit medical records, imaging reports, test results, personal information, or other documents through our website, forms, email, or other communication channels.
You may submit medical records, imaging reports, test results, personal information, or other documents through our website, forms, email, or other communication channels.
You may submit medical records, imaging reports, test results, personal information, or other documents through our website, forms, email, or other communication channels.
By submitting such materials, you confirm that you are the patient or have appropriate authorization to act on behalf of the patient.
By submitting such materials, you confirm that you are the patient or have appropriate authorization to act on behalf of the patient.
By submitting such materials, you confirm that you are the patient or have appropriate authorization to act on behalf of the patient.
You authorize Serica Medlink to review, organize, translate, summarize, and share relevant materials with hospitals, physicians, or service providers where reasonably necessary to provide the requested services.
You authorize Serica Medlink to review, organize, translate, summarize, and share relevant materials with hospitals, physicians, or service providers where reasonably necessary to provide the requested services.
You authorize Serica Medlink to review, organize, translate, summarize, and share relevant materials with hospitals, physicians, or service providers where reasonably necessary to provide the requested services.
Certain services may require payment of consultation fees, coordination fees, deposits, or other service charges. Applicable payment terms will be presented before payment where relevant.
Certain services may require payment of consultation fees, coordination fees, deposits, or other service charges. Applicable payment terms will be presented before payment where relevant.
Certain services may require payment of consultation fees, coordination fees, deposits, or other service charges. Applicable payment terms will be presented before payment where relevant.
Unless otherwise stated, Serica Medlink service fees do not include hospital fees, physician consultation fees, diagnostic testing fees, treatment fees, medication costs, accommodation, transportation, visa fees, insurance costs, or other third-party expenses.
Unless otherwise stated, Serica Medlink service fees do not include hospital fees, physician consultation fees, diagnostic testing fees, treatment fees, medication costs, accommodation, transportation, visa fees, insurance costs, or other third-party expenses.
Unless otherwise stated, Serica Medlink service fees do not include hospital fees, physician consultation fees, diagnostic testing fees, treatment fees, medication costs, accommodation, transportation, visa fees, insurance costs, or other third-party expenses.
Third-party costs and policies are determined by the relevant hospitals, medical providers, payment platforms, travel providers, or other service providers. Serica Medlink is not responsible for changes in third-party pricing, availability, cancellation terms, or service conditions.
Third-party costs and policies are determined by the relevant hospitals, medical providers, payment platforms, travel providers, or other service providers. Serica Medlink is not responsible for changes in third-party pricing, availability, cancellation terms, or service conditions.
Third-party costs and policies are determined by the relevant hospitals, medical providers, payment platforms, travel providers, or other service providers. Serica Medlink is not responsible for changes in third-party pricing, availability, cancellation terms, or service conditions.
Our website or services may refer to or involve third-party hospitals, physicians, laboratories, payment platforms, accommodation providers, transportation providers, translation providers, or other service providers.
Our website or services may refer to or involve third-party hospitals, physicians, laboratories, payment platforms, accommodation providers, transportation providers, translation providers, or other service providers.
Our website or services may refer to or involve third-party hospitals, physicians, laboratories, payment platforms, accommodation providers, transportation providers, translation providers, or other service providers.
These third parties operate independently from Serica Medlink. We are not responsible for their services, decisions, fees, policies, availability, delays, errors, omissions, or actions.
These third parties operate independently from Serica Medlink. We are not responsible for their services, decisions, fees, policies, availability, delays, errors, omissions, or actions.
These third parties operate independently from Serica Medlink. We are not responsible for their services, decisions, fees, policies, availability, delays, errors, omissions, or actions.
Your use of third-party services may be subject to their own terms, policies, and conditions.
Your use of third-party services may be subject to their own terms, policies, and conditions.
Your use of third-party services may be subject to their own terms, policies, and conditions.
All content on this website, including text, images, graphics, logos, design, page layouts, and service descriptions, is owned by or licensed to Serica Medlink unless otherwise stated.
All content on this website, including text, images, graphics, logos, design, page layouts, and service descriptions, is owned by or licensed to Serica Medlink unless otherwise stated.
All content on this website, including text, images, graphics, logos, design, page layouts, and service descriptions, is owned by or licensed to Serica Medlink unless otherwise stated.
You may use the website for personal and lawful purposes only. You may not copy, reproduce, modify, distribute, publish, sell, misuse, or interfere with any part of the website or its content without our prior written consent.
You may use the website for personal and lawful purposes only. You may not copy, reproduce, modify, distribute, publish, sell, misuse, or interfere with any part of the website or its content without our prior written consent.
You may use the website for personal and lawful purposes only. You may not copy, reproduce, modify, distribute, publish, sell, misuse, or interfere with any part of the website or its content without our prior written consent.
However, certain matters are outside our direct control, including clinical decisions, medical outcomes, hospital policies, physician availability, travel disruptions, visa decisions, insurance coverage decisions, payment platform issues, and services provided by third-party providers.
However, certain matters are outside our direct control, including clinical decisions, medical outcomes, hospital policies, physician availability, travel disruptions, visa decisions, insurance coverage decisions, payment platform issues, and services provided by third-party providers.
However, certain matters are outside our direct control, including clinical decisions, medical outcomes, hospital policies, physician availability, travel disruptions, visa decisions, insurance coverage decisions, payment platform issues, and services provided by third-party providers.
To the extent permitted by applicable law, Serica Medlink is not liable for indirect, incidental, consequential, special, punitive, or similar damages arising from matters outside our direct control, including third-party services, medical institutions, travel arrangements, payment platforms, or submitted materials.
To the extent permitted by applicable law, Serica Medlink is not liable for indirect, incidental, consequential, special, punitive, or similar damages arising from matters outside our direct control, including third-party services, medical institutions, travel arrangements, payment platforms, or submitted materials.
To the extent permitted by applicable law, Serica Medlink is not liable for indirect, incidental, consequential, special, punitive, or similar damages arising from matters outside our direct control, including third-party services, medical institutions, travel arrangements, payment platforms, or submitted materials.
Your use of our website and services may involve the collection and processing of personal information and medical-related information.
Your use of our website and services may involve the collection and processing of personal information and medical-related information.
Your use of our website and services may involve the collection and processing of personal information and medical-related information.
Please review our Privacy Policy to understand how we collect, use, share, store, and protect your information.
Please review our Privacy Policy to understand how we collect, use, share, store, and protect your information.
Please review our Privacy Policy to understand how we collect, use, share, store, and protect your information.
We may update these Terms of Use from time to time to reflect changes in our services, legal requirements, business operations, or website functions.
We may update these Terms of Use from time to time to reflect changes in our services, legal requirements, business operations, or website functions.
We may update these Terms of Use from time to time to reflect changes in our services, legal requirements, business operations, or website functions.
The updated version will be posted on this page with a revised effective date. Your continued use of the website or services after any update means that you accept the updated Terms.
The updated version will be posted on this page with a revised effective date. Your continued use of the website or services after any update means that you accept the updated Terms.
The updated version will be posted on this page with a revised effective date. Your continued use of the website or services after any update means that you accept the updated Terms.
These Terms of Use, together with any policies incorporated by reference, shall be governed by and construed in accordance with the laws of the People’s Republic of China. For the purposes of these Terms, the laws of the People’s Republic of China do not include the laws of the Hong Kong Special Administrative Region, the Macau Special Administrative Region, or Taiwan.
These Terms of Use, together with any policies incorporated by reference, shall be governed by and construed in accordance with the laws of the People’s Republic of China. For the purposes of these Terms, the laws of the People’s Republic of China do not include the laws of the Hong Kong Special Administrative Region, the Macau Special Administrative Region, or Taiwan.
These Terms of Use, together with any policies incorporated by reference, shall be governed by and construed in accordance with the laws of the People’s Republic of China. For the purposes of these Terms, the laws of the People’s Republic of China do not include the laws of the Hong Kong Special Administrative Region, the Macau Special Administrative Region, or Taiwan.
In the event of any dispute, claim, or controversy arising out of or relating to these Terms, the website, or Serica Medlink’s services, the parties shall first attempt to resolve the matter through good-faith negotiation for a period of thirty (30) days after either party provides written notice of the dispute.
In the event of any dispute, claim, or controversy arising out of or relating to these Terms, the website, or Serica Medlink’s services, the parties shall first attempt to resolve the matter through good-faith negotiation for a period of thirty (30) days after either party provides written notice of the dispute.
In the event of any dispute, claim, or controversy arising out of or relating to these Terms, the website, or Serica Medlink’s services, the parties shall first attempt to resolve the matter through good-faith negotiation for a period of thirty (30) days after either party provides written notice of the dispute.
If the dispute cannot be resolved through good-faith negotiation within thirty (30) days, the parties agree to submit the dispute to the competent people’s court in Guangzhou, China. Where applicable under Chinese law, the dispute may be submitted to the Guangzhou Baiyun District People’s Court or another competent people’s court in Guangzhou as determined by applicable rules on jurisdiction.
If the dispute cannot be resolved through good-faith negotiation within thirty (30) days, the parties agree to submit the dispute to the competent people’s court in Guangzhou, China. Where applicable under Chinese law, the dispute may be submitted to the Guangzhou Baiyun District People’s Court or another competent people’s court in Guangzhou as determined by applicable rules on jurisdiction.
If the dispute cannot be resolved through good-faith negotiation within thirty (30) days, the parties agree to submit the dispute to the competent people’s court in Guangzhou, China. Where applicable under Chinese law, the dispute may be submitted to the Guangzhou Baiyun District People’s Court or another competent people’s court in Guangzhou as determined by applicable rules on jurisdiction.
Nothing in this section shall prevent Serica Medlink from seeking injunctive, interim, or other equitable relief from any court of competent jurisdiction where necessary to protect its intellectual property rights, confidential information, business interests, or legal rights.
Nothing in this section shall prevent Serica Medlink from seeking injunctive, interim, or other equitable relief from any court of competent jurisdiction where necessary to protect its intellectual property rights, confidential information, business interests, or legal rights.
Nothing in this section shall prevent Serica Medlink from seeking injunctive, interim, or other equitable relief from any court of competent jurisdiction where necessary to protect its intellectual property rights, confidential information, business interests, or legal rights.
If you have any questions about these Terms of Use, please contact:
If you have any questions about these Terms of Use, please contact:
If you have any questions about these Terms of Use, please contact: