Serica Medlink
Opening a Clearer Path to Care in China.

Medical Disclaimer

Medical Disclaimer

Medical Disclaimer

Effective Date: July 11, 2026
Effective Date: July 11, 2026
Effective Date: July 11, 2026
Serica Medlink provides medical access, care coordination, information support, and related assistance for international patients seeking medical care in China. The information provided on our website, through our communications, or as part of our services is intended for general informational, case intake, medical pathway discussion, and care coordination purposes only.
Serica Medlink provides medical access, care coordination, information support, and related assistance for international patients seeking medical care in China. The information provided on our website, through our communications, or as part of our services is intended for general informational, case intake, medical pathway discussion, and care coordination purposes only.
Serica Medlink provides medical access, care coordination, information support, and related assistance for international patients seeking medical care in China. The information provided on our website, through our communications, or as part of our services is intended for general informational, case intake, medical pathway discussion, and care coordination purposes only.
Serica Medlink is not a hospital, clinic, medical institution, emergency medical service, or insurance provider. We do not provide direct clinical medical services, emergency care, prescriptions, or medical treatment.
Serica Medlink is not a hospital, clinic, medical institution, emergency medical service, or insurance provider. We do not provide direct clinical medical services, emergency care, prescriptions, or medical treatment.
Serica Medlink is not a hospital, clinic, medical institution, emergency medical service, or insurance provider. We do not provide direct clinical medical services, emergency care, prescriptions, or medical treatment.
I. Initial Consultation
I. Initial Consultation
I. Initial Consultation
Serica Medlink may provide an initial consultation to understand a patient’s general needs, review submitted information for coordination purposes, explain our service process, and discuss how our care coordination services may support the patient’s medical journey in China.
Serica Medlink may provide an initial consultation to understand a patient’s general needs, review submitted information for coordination purposes, explain our service process, and discuss how our care coordination services may support the patient’s medical journey in China.
Serica Medlink may provide an initial consultation to understand a patient’s general needs, review submitted information for coordination purposes, explain our service process, and discuss how our care coordination services may support the patient’s medical journey in China.
This initial consultation is not a medical consultation, clinical examination, diagnosis, clinical assessment, treatment recommendation, prescription, emergency medical service, or formal medical second opinion. It does not create a physician-patient relationship.
This initial consultation is not a medical consultation, clinical examination, diagnosis, clinical assessment, treatment recommendation, prescription, emergency medical service, or formal medical second opinion. It does not create a physician-patient relationship.
This initial consultation is not a medical consultation, clinical examination, diagnosis, clinical assessment, treatment recommendation, prescription, emergency medical service, or formal medical second opinion. It does not create a physician-patient relationship.
The purpose of the initial consultation is limited to understanding the patient’s needs, explaining how Serica Medlink’s coordination services work, identifying the type of support that may be appropriate, and providing general information about the service process.
The purpose of the initial consultation is limited to understanding the patient’s needs, explaining how Serica Medlink’s coordination services work, identifying the type of support that may be appropriate, and providing general information about the service process.
The purpose of the initial consultation is limited to understanding the patient’s needs, explaining how Serica Medlink’s coordination services work, identifying the type of support that may be appropriate, and providing general information about the service process.
Serica Medlink may help patients organize submitted medical records, prepare medical summaries for coordination purposes, and facilitate communication with suitable hospitals, doctors, or medical institutions in China. However, all medical decisions, diagnoses, treatment plans, procedures, prescriptions, and individualized clinical advice regarding a patient’s specific condition, treatment options, risks, and next steps must be made by qualified licensed physicians or medical institutions.
Serica Medlink may help patients organize submitted medical records, prepare medical summaries for coordination purposes, and facilitate communication with suitable hospitals, doctors, or medical institutions in China. However, all medical decisions, diagnoses, treatment plans, procedures, prescriptions, and individualized clinical advice regarding a patient’s specific condition, treatment options, risks, and next steps must be made by qualified licensed physicians or medical institutions.
Serica Medlink may help patients organize submitted medical records, prepare medical summaries for coordination purposes, and facilitate communication with suitable hospitals, doctors, or medical institutions in China. However, all medical decisions, diagnoses, treatment plans, procedures, prescriptions, and individualized clinical advice regarding a patient’s specific condition, treatment options, risks, and next steps must be made by qualified licensed physicians or medical institutions.
II. Medical Availability and Outcomes
II. Medical Availability and Outcomes
II. Medical Availability and Outcomes
Serica Medlink will make reasonable efforts to support communication, coordination, and appointment arrangements based on each patient’s needs. However, access to specific doctors, hospitals, appointment dates, tests, procedures, inpatient services, or treatment options may depend on medical assessment, hospital policies, doctor availability, patient eligibility, medical urgency, and other factors beyond our control.
Serica Medlink will make reasonable efforts to support communication, coordination, and appointment arrangements based on each patient’s needs. However, access to specific doctors, hospitals, appointment dates, tests, procedures, inpatient services, or treatment options may depend on medical assessment, hospital policies, doctor availability, patient eligibility, medical urgency, and other factors beyond our control.
Serica Medlink will make reasonable efforts to support communication, coordination, and appointment arrangements based on each patient’s needs. However, access to specific doctors, hospitals, appointment dates, tests, procedures, inpatient services, or treatment options may depend on medical assessment, hospital policies, doctor availability, patient eligibility, medical urgency, and other factors beyond our control.
For this reason, patients are encouraged to provide complete and accurate medical information in advance, communicate their needs and expectations clearly, and allow sufficient time for preparation and coordination whenever possible.
For this reason, patients are encouraged to provide complete and accurate medical information in advance, communicate their needs and expectations clearly, and allow sufficient time for preparation and coordination whenever possible.
For this reason, patients are encouraged to provide complete and accurate medical information in advance, communicate their needs and expectations clearly, and allow sufficient time for preparation and coordination whenever possible.
Serica Medlink does not guarantee that a particular doctor, hospital, appointment date, treatment option, diagnosis, or clinical outcome will be available or achieved.
Serica Medlink does not guarantee that a particular doctor, hospital, appointment date, treatment option, diagnosis, or clinical outcome will be available or achieved.
Serica Medlink does not guarantee that a particular doctor, hospital, appointment date, treatment option, diagnosis, or clinical outcome will be available or achieved.
III. Independent Medical Providers
III. Independent Medical Providers
III. Independent Medical Providers
Any doctors, hospitals, clinics, medical institutions, laboratories, imaging centers, or other healthcare providers involved in a patient’s care are independent third parties. Serica Medlink may assist with communication, coordination, appointment support, and practical arrangements, but we do not control or assume responsibility for their clinical decisions, medical services, professional judgment, fees, policies, or outcomes.
Any doctors, hospitals, clinics, medical institutions, laboratories, imaging centers, or other healthcare providers involved in a patient’s care are independent third parties. Serica Medlink may assist with communication, coordination, appointment support, and practical arrangements, but we do not control or assume responsibility for their clinical decisions, medical services, professional judgment, fees, policies, or outcomes.
Any doctors, hospitals, clinics, medical institutions, laboratories, imaging centers, or other healthcare providers involved in a patient’s care are independent third parties. Serica Medlink may assist with communication, coordination, appointment support, and practical arrangements, but we do not control or assume responsibility for their clinical decisions, medical services, professional judgment, fees, policies, or outcomes.
IV. Emergency Medical Situations
IV. Emergency Medical Situations
IV. Emergency Medical Situations
Serica Medlink is not an emergency medical service. If you are experiencing a medical emergency, urgent symptoms, or a life-threatening condition, please contact local emergency services or seek immediate medical attention in your current location.
Serica Medlink is not an emergency medical service. If you are experiencing a medical emergency, urgent symptoms, or a life-threatening condition, please contact local emergency services or seek immediate medical attention in your current location.
Serica Medlink is not an emergency medical service. If you are experiencing a medical emergency, urgent symptoms, or a life-threatening condition, please contact local emergency services or seek immediate medical attention in your current location.
V. Use of Website Information
V. Use of Website Information
V. Use of Website Information
The content on this website is provided for general informational purposes only. While we aim to keep information accurate and up to date, medical information, hospital policies, service availability, travel requirements, fees, and related arrangements may change over time.
The content on this website is provided for general informational purposes only. While we aim to keep information accurate and up to date, medical information, hospital policies, service availability, travel requirements, fees, and related arrangements may change over time.
The content on this website is provided for general informational purposes only. While we aim to keep information accurate and up to date, medical information, hospital policies, service availability, travel requirements, fees, and related arrangements may change over time.
Patients should not rely solely on website content when making decisions about medical care or travel arrangements. Important details should be confirmed through direct communication with Serica Medlink, relevant medical institutions, or other qualified professionals before any decision is made.
Patients should not rely solely on website content when making decisions about medical care or travel arrangements. Important details should be confirmed through direct communication with Serica Medlink, relevant medical institutions, or other qualified professionals before any decision is made.
Patients should not rely solely on website content when making decisions about medical care or travel arrangements. Important details should be confirmed through direct communication with Serica Medlink, relevant medical institutions, or other qualified professionals before any decision is made.
VI. Patient Responsibility
VI. Patient Responsibility
VI. Patient Responsibility
By using our website or services, you acknowledge that Serica Medlink provides medical access, care coordination, and related support services only. You remain responsible for providing accurate and complete medical information, seeking appropriate medical advice from qualified healthcare professionals, and making informed decisions regarding your own medical care.
By using our website or services, you acknowledge that Serica Medlink provides medical access, care coordination, and related support services only. You remain responsible for providing accurate and complete medical information, seeking appropriate medical advice from qualified healthcare professionals, and making informed decisions regarding your own medical care.
By using our website or services, you acknowledge that Serica Medlink provides medical access, care coordination, and related support services only. You remain responsible for providing accurate and complete medical information, seeking appropriate medical advice from qualified healthcare professionals, and making informed decisions regarding your own medical care.
VII. Contact Us
VII. Contact Us
VII. Contact Us
If you have any questions about this Medical Disclaimer, please contact:
If you have any questions about this Medical Disclaimer, please contact:
If you have any questions about this Medical Disclaimer, please contact:
Email: acegu@sericamedlink.com.cn
WhatsApp: +44 7835 277051
Email: acegu@sericamedlink.com.cn
WhatsApp: +44 7835 277051
Email: acegu@sericamedlink.com.cn
WhatsApp: +44 7835 277051

Request an Initial Consultation

Through this form, you may submit your basic information, briefly describe your medical concern, upload relevant medical records, and select a preferred time for a 20–30 minute online consultation with Serica Medlink. The initial consultation is designed to help us better understand your situation, explain how our medical access and care coordination services work, and discuss possible next steps for seeking medical care in China.
Complete Consultation Request Form →

Request an Initial Consultation

Through this form, you may submit your basic information, briefly describe your medical concern, upload relevant medical records, and select a preferred time for a 20–30 minute online consultation with Serica Medlink. The initial consultation is designed to help us better understand your situation, explain how our medical access and care coordination services work, and discuss possible next steps for seeking medical care in China.
Complete Consultation Request Form →

Request an Initial Consultation

Complete Consultation Request Form →
Through this form, you may submit your basic information, briefly describe your medical concern, upload relevant medical records, and select a preferred time for a 20–30 minute online consultation with Serica Medlink. The initial consultation is designed to help us better understand your situation, explain how our medical access and care coordination services work, and discuss possible next steps for seeking medical care in China.

Initial Consultation Fee: USD 9.90

This fee covers one 20–30 minute online consultation for case intake and service guidance. It does not include diagnosis, treatment, prescriptions, hospital fees, specialist consultation fees, or a formal medical second opinion.
After submission and payment, our team will review your information and confirm the consultation details by email.
Please note: Serica Medlink is not an emergency medical service. If you are experiencing a medical emergency or urgent symptoms, please contact your local emergency services or seek immediate medical attention.

Initial Consultation Fee: USD 9.90

This fee covers one 20–30 minute online consultation for case intake and service guidance. It does not include diagnosis, treatment, prescriptions, hospital fees, specialist consultation fees, or a formal medical second opinion.
After submission and payment, our team will review your information and confirm the consultation details by email.
Please note: Serica Medlink is not an emergency medical service. If you are experiencing a medical emergency or urgent symptoms, please contact your local emergency services or seek immediate medical attention.

Initial Consultation Fee: USD 9.90

This fee covers one 20–30 minute online consultation for case intake and service guidance. It does not include diagnosis, treatment, prescriptions, hospital fees, specialist consultation fees, or a formal medical second opinion.
After submission and payment, our team will review your information and confirm the consultation details by email.
Please note: Serica Medlink is not an emergency medical service. If you are experiencing a medical emergency or urgent symptoms, please contact your local emergency services or seek immediate medical attention.