Cost and Payment Information for International Patients
Cost and Payment Information for International Patients
Cost and Payment Information for International Patients
We provide clear guidance on service fees, estimated medical costs, deposits, insurance arrangements, and payment options, helping you plan your medical journey to China with greater confidence.
We provide clear guidance on service fees, estimated medical costs, deposits, insurance arrangements, and payment options, helping you plan your medical journey to China with greater confidence.
We provide clear guidance on service fees, estimated medical costs, deposits, insurance arrangements, and payment options, helping you plan your medical journey to China with greater confidence.
Understanding Your Costs
Understanding Your Costs
Understanding Your Costs
The costs associated with your medical journey generally fall into two categories: Serica Medlink service fees and medical and third-party costs. The total cost will vary depending on your medical condition, selected hospital and specialist, examination or treatment plan, length of stay, and individual needs.
The costs associated with your medical journey generally fall into two categories: Serica Medlink service fees and medical and third-party costs. The total cost will vary depending on your medical condition, selected hospital and specialist, examination or treatment plan, length of stay, and individual needs.
The costs associated with your medical journey generally fall into two categories: Serica Medlink service fees and medical and third-party costs. The total cost will vary depending on your medical condition, selected hospital and specialist, examination or treatment plan, length of stay, and individual needs.
Serica Medlink Service Fees
Serica Medlink Service Fees
Serica Medlink Service Fees
Our service fees cover the care coordination and related support services agreed upon for your case. These may include medical record preparation, care pathway planning, hospital and specialist coordination, appointment scheduling, and other relevant support throughout your medical journey.
Our service fees cover the care coordination and related support services agreed upon for your case. These may include medical record preparation, care pathway planning, hospital and specialist coordination, appointment scheduling, and other relevant support throughout your medical journey.
Our service fees cover the care coordination and related support services agreed upon for your case. These may include medical record preparation, care pathway planning, hospital and specialist coordination, appointment scheduling, and other relevant support throughout your medical journey.
Medical and Third-Party Costs
Medical and Third-Party Costs
Medical and Third-Party Costs
Hospital and physician fees, diagnostic examinations, treatment, medication, accommodation, transportation, and other third-party service costs are determined and charged by the relevant hospital or service provider. Unless otherwise agreed in writing, these costs are not included in Serica Medlink service fees.
Hospital and physician fees, diagnostic examinations, treatment, medication, accommodation, transportation, and other third-party service costs are determined and charged by the relevant hospital or service provider. Unless otherwise agreed in writing, these costs are not included in Serica Medlink service fees.
Hospital and physician fees, diagnostic examinations, treatment, medication, accommodation, transportation, and other third-party service costs are determined and charged by the relevant hospital or service provider. Unless otherwise agreed in writing, these costs are not included in Serica Medlink service fees.
Cost Estimates
Cost Estimates
Cost Estimates
Before you confirm a service, we will explain the applicable Serica Medlink service fees and assist you in obtaining an estimate of the expected medical costs. These estimates are provided for planning purposes only, and actual costs may vary depending on examination results, the treatment plan, medication, length of stay, and other factors. No additional Serica Medlink service fees will be charged without your prior agreement.
Before you confirm a service, we will explain the applicable Serica Medlink service fees and assist you in obtaining an estimate of the expected medical costs. These estimates are provided for planning purposes only, and actual costs may vary depending on examination results, the treatment plan, medication, length of stay, and other factors. No additional Serica Medlink service fees will be charged without your prior agreement.
Before you confirm a service, we will explain the applicable Serica Medlink service fees and assist you in obtaining an estimate of the expected medical costs. These estimates are provided for planning purposes only, and actual costs may vary depending on examination results, the treatment plan, medication, length of stay, and other factors. No additional Serica Medlink service fees will be charged without your prior agreement.
Deposits and Advance Payments
Deposits and Advance Payments
Deposits and Advance Payments
Depending on the selected hospital and medical services, you may be required to pay a deposit or advance payment before an appointment, admission, or treatment can be confirmed. Where possible, we will inform you of the required amount and payment deadline in advance. Specific requirements are subject to the policies of the relevant hospital or medical provider, and additional payment may be required if your medical needs or treatment plan change.
Depending on the selected hospital and medical services, you may be required to pay a deposit or advance payment before an appointment, admission, or treatment can be confirmed. Where possible, we will inform you of the required amount and payment deadline in advance. Specific requirements are subject to the policies of the relevant hospital or medical provider, and additional payment may be required if your medical needs or treatment plan change.
Depending on the selected hospital and medical services, you may be required to pay a deposit or advance payment before an appointment, admission, or treatment can be confirmed. Where possible, we will inform you of the required amount and payment deadline in advance. Specific requirements are subject to the policies of the relevant hospital or medical provider, and additional payment may be required if your medical needs or treatment plan change.
After your care is completed, the hospital or medical provider may issue a final statement based on the services you actually received. If a deposit was paid, any outstanding balance or eligible refund will be handled by the organization that received the payment, in accordance with its policies.
After your care is completed, the hospital or medical provider may issue a final statement based on the services you actually received. If a deposit was paid, any outstanding balance or eligible refund will be handled by the organization that received the payment, in accordance with its policies.
After your care is completed, the hospital or medical provider may issue a final statement based on the services you actually received. If a deposit was paid, any outstanding balance or eligible refund will be handled by the organization that received the payment, in accordance with its policies.
Payment Methods
Payment Methods
Payment Methods
Serica Medlink accepts international bank transfers, PayPal, Alipay, WeChat Pay, and other approved payment methods. The available payment method and payment details will be confirmed in your invoice or payment instructions.
Serica Medlink accepts international bank transfers, PayPal, Alipay, WeChat Pay, and other approved payment methods. The available payment method and payment details will be confirmed in your invoice or payment instructions.
Serica Medlink accepts international bank transfers, PayPal, Alipay, WeChat Pay, and other approved payment methods. The available payment method and payment details will be confirmed in your invoice or payment instructions.
Hospital and medical fees are normally paid directly to the relevant hospital or medical provider using the payment methods they accept. Depending on the provider, these may include bank transfer, credit or debit card, Alipay, WeChat Pay, or payment at the hospital. We will provide available payment guidance before your appointment or admission.
Hospital and medical fees are normally paid directly to the relevant hospital or medical provider using the payment methods they accept. Depending on the provider, these may include bank transfer, credit or debit card, Alipay, WeChat Pay, or payment at the hospital. We will provide available payment guidance before your appointment or admission.
Hospital and medical fees are normally paid directly to the relevant hospital or medical provider using the payment methods they accept. Depending on the provider, these may include bank transfer, credit or debit card, Alipay, WeChat Pay, or payment at the hospital. We will provide available payment guidance before your appointment or admission.
Some payment methods may involve bank, currency conversion, or payment platform fees, subject to the policies of the relevant provider.
Some payment methods may involve bank, currency conversion, or payment platform fees, subject to the policies of the relevant provider.
Some payment methods may involve bank, currency conversion, or payment platform fees, subject to the policies of the relevant provider.
International Health Insurance
International Health Insurance
International Health Insurance
Before confirming your care, please contact your insurer to verify whether medical services received in China are covered and whether preauthorization or a letter of guarantee is required.
Before confirming your care, please contact your insurer to verify whether medical services received in China are covered and whether preauthorization or a letter of guarantee is required.
Before confirming your care, please contact your insurer to verify whether medical services received in China are covered and whether preauthorization or a letter of guarantee is required.
Some hospitals or international medical departments may offer direct billing, depending on the hospital, insurer, and your specific policy. If direct billing is not available, you may need to pay the costs upfront and apply to your insurer for reimbursement.
Some hospitals or international medical departments may offer direct billing, depending on the hospital, insurer, and your specific policy. If direct billing is not available, you may need to pay the costs upfront and apply to your insurer for reimbursement.
Some hospitals or international medical departments may offer direct billing, depending on the hospital, insurer, and your specific policy. If direct billing is not available, you may need to pay the costs upfront and apply to your insurer for reimbursement.
Additional Questions About Costs or Payment?
Additional Questions About Costs or Payment?
Additional Questions About Costs or Payment?
Our care coordination team is available by email at acegu@sericamedlink.com.cnor on WhatsApp at +44 7835 277051.
Our care coordination team is available by email at acegu@sericamedlink.com.cnor on WhatsApp at +44 7835 277051.
Our care coordination team is available by email at acegu@sericamedlink.com.cnor on WhatsApp at +44 7835 277051.
Request an Initial Consultation
Through this form, you may submit your basic information, briefly describe your medical concern, upload relevant medical records, and select a preferred time for a 20–30 minute online consultation with Serica Medlink. The initial consultation is designed to help us better understand your situation, explain how our medical access and care coordination services work, and discuss possible next steps for seeking medical care in China.
Complete Consultation Request Form →
Request an Initial Consultation
Through this form, you may submit your basic information, briefly describe your medical concern, upload relevant medical records, and select a preferred time for a 20–30 minute online consultation with Serica Medlink. The initial consultation is designed to help us better understand your situation, explain how our medical access and care coordination services work, and discuss possible next steps for seeking medical care in China.
Complete Consultation Request Form →
Request an Initial Consultation
Complete Consultation Request Form →
Through this form, you may submit your basic information, briefly describe your medical concern, upload relevant medical records, and select a preferred time for a 20–30 minute online consultation with Serica Medlink. The initial consultation is designed to help us better understand your situation, explain how our medical access and care coordination services work, and discuss possible next steps for seeking medical care in China.
Initial Consultation Fee: USD 9.90
This fee covers one 20–30 minute online consultation for case intake and service guidance. It does not include diagnosis, treatment, prescriptions, hospital fees, specialist consultation fees, or a formal medical second opinion.
After submission and payment, our team will review your information and confirm the consultation details by email.
Please note: Serica Medlink is not an emergency medical service. If you are experiencing a medical emergency or urgent symptoms, please contact your local emergency services or seek immediate medical attention.
Initial Consultation Fee: USD 9.90
This fee covers one 20–30 minute online consultation for case intake and service guidance. It does not include diagnosis, treatment, prescriptions, hospital fees, specialist consultation fees, or a formal medical second opinion.
After submission and payment, our team will review your information and confirm the consultation details by email.
Please note: Serica Medlink is not an emergency medical service. If you are experiencing a medical emergency or urgent symptoms, please contact your local emergency services or seek immediate medical attention.
Initial Consultation Fee: USD 9.90
This fee covers one 20–30 minute online consultation for case intake and service guidance. It does not include diagnosis, treatment, prescriptions, hospital fees, specialist consultation fees, or a formal medical second opinion.
After submission and payment, our team will review your information and confirm the consultation details by email.
Please note: Serica Medlink is not an emergency medical service. If you are experiencing a medical emergency or urgent symptoms, please contact your local emergency services or seek immediate medical attention.