This Cookie Policy explains how Serica Medlink uses cookies and similar technologies on our website.
This Cookie Policy explains how Serica Medlink uses cookies and similar technologies on our website.
This Cookie Policy explains how Serica Medlink uses cookies and similar technologies on our website.
This Cookie Policy should be read together with our Privacy Policy, which explains how we collect, use, store, and protect personal information.
This Cookie Policy should be read together with our Privacy Policy, which explains how we collect, use, store, and protect personal information.
This Cookie Policy should be read together with our Privacy Policy, which explains how we collect, use, store, and protect personal information.
I. What Are Cookies?
I. What Are Cookies?
I. What Are Cookies?
Cookies are small text files that may be placed on your device when you visit a website. Cookies help websites function properly, remember user preferences, improve performance, and understand how visitors interact with the website.
Cookies are small text files that may be placed on your device when you visit a website. Cookies help websites function properly, remember user preferences, improve performance, and understand how visitors interact with the website.
Cookies are small text files that may be placed on your device when you visit a website. Cookies help websites function properly, remember user preferences, improve performance, and understand how visitors interact with the website.
Similar technologies, such as pixels, tags, local storage, and tracking tools, may also be used for similar purposes. In this Cookie Policy, we refer to these technologies collectively as “cookies.”
Similar technologies, such as pixels, tags, local storage, and tracking tools, may also be used for similar purposes. In this Cookie Policy, we refer to these technologies collectively as “cookies.”
Similar technologies, such as pixels, tags, local storage, and tracking tools, may also be used for similar purposes. In this Cookie Policy, we refer to these technologies collectively as “cookies.”
II. How We Use Cookies
II. How We Use Cookies
II. How We Use Cookies
Serica Medlink may use cookies and similar technologies to:
Serica Medlink may use cookies and similar technologies to:
Serica Medlink may use cookies and similar technologies to:
help our website operate securely and properly;
help our website operate securely and properly;
help our website operate securely and properly;
remember your preferences, such as cookie choices or display settings;
remember your preferences, such as cookie choices or display settings;
remember your preferences, such as cookie choices or display settings;
understand how visitors use our website;
understand how visitors use our website;
understand how visitors use our website;
improve website performance, layout, and user experience;
improve website performance, layout, and user experience;
improve website performance, layout, and user experience;
support embedded forms, videos, payment links, or other third-party website features;
support embedded forms, videos, payment links, or other third-party website features;
support embedded forms, videos, payment links, or other third-party website features;
help protect the website from misuse, fraud, or security risks.
help protect the website from misuse, fraud, or security risks.
help protect the website from misuse, fraud, or security risks.
We do not use cookies to provide direct medical services, make medical decisions, or determine eligibility for care.
We do not use cookies to provide direct medical services, make medical decisions, or determine eligibility for care.
We do not use cookies to provide direct medical services, make medical decisions, or determine eligibility for care.
III. Types of Cookies We May Use
III. Types of Cookies We May Use
III. Types of Cookies We May Use
1. Strictly Necessary Cookies
1. Strictly Necessary Cookies
1. Strictly Necessary Cookies
These cookies are required for the website to work properly. They may be used for security, page navigation, form submission, cookie preference management, and other essential website functions.
These cookies are required for the website to work properly. They may be used for security, page navigation, form submission, cookie preference management, and other essential website functions.
These cookies are required for the website to work properly. They may be used for security, page navigation, form submission, cookie preference management, and other essential website functions.
Because these cookies are necessary for the website to operate, they cannot usually be disabled through our cookie banner. You may be able to block them through your browser settings, but some parts of the website may not function properly.
Because these cookies are necessary for the website to operate, they cannot usually be disabled through our cookie banner. You may be able to block them through your browser settings, but some parts of the website may not function properly.
Because these cookies are necessary for the website to operate, they cannot usually be disabled through our cookie banner. You may be able to block them through your browser settings, but some parts of the website may not function properly.
2. Functional Cookies
2. Functional Cookies
2. Functional Cookies
Functional cookies help the website remember choices you make, such as language preferences, display settings, or other user preferences. These cookies help provide a more convenient and personalized website experience.
Functional cookies help the website remember choices you make, such as language preferences, display settings, or other user preferences. These cookies help provide a more convenient and personalized website experience.
Functional cookies help the website remember choices you make, such as language preferences, display settings, or other user preferences. These cookies help provide a more convenient and personalized website experience.
3. Analytics and Performance Cookies
3. Analytics and Performance Cookies
3. Analytics and Performance Cookies
Analytics cookies help us understand how visitors use our website, such as which pages are visited, how long visitors stay on a page, and whether users experience technical issues.
Analytics cookies help us understand how visitors use our website, such as which pages are visited, how long visitors stay on a page, and whether users experience technical issues.
Analytics cookies help us understand how visitors use our website, such as which pages are visited, how long visitors stay on a page, and whether users experience technical issues.
This information helps us improve our website structure, content, and performance. Where required by applicable law, we will request your consent before using non-essential analytics cookies.
This information helps us improve our website structure, content, and performance. Where required by applicable law, we will request your consent before using non-essential analytics cookies.
This information helps us improve our website structure, content, and performance. Where required by applicable law, we will request your consent before using non-essential analytics cookies.
4. Third-Party Cookies
4. Third-Party Cookies
4. Third-Party Cookies
Some features on our website may be provided by third-party service providers, such as online forms, video embeds, payment service providers, scheduling tools, website hosting services, analytics providers, or security tools.
Some features on our website may be provided by third-party service providers, such as online forms, video embeds, payment service providers, scheduling tools, website hosting services, analytics providers, or security tools.
Some features on our website may be provided by third-party service providers, such as online forms, video embeds, payment service providers, scheduling tools, website hosting services, analytics providers, or security tools.
These third parties may place cookies or similar technologies on your device when you interact with their services. Their use of cookies is subject to their own privacy and cookie policies.
These third parties may place cookies or similar technologies on your device when you interact with their services. Their use of cookies is subject to their own privacy and cookie policies.
These third parties may place cookies or similar technologies on your device when you interact with their services. Their use of cookies is subject to their own privacy and cookie policies.
Examples of third-party services that may be used on our website include website hosting tools, form submission tools, video platforms, analytics tools, payment providers, or communication tools.
Examples of third-party services that may be used on our website include website hosting tools, form submission tools, video platforms, analytics tools, payment providers, or communication tools.
Examples of third-party services that may be used on our website include website hosting tools, form submission tools, video platforms, analytics tools, payment providers, or communication tools.
5. Marketing or Advertising Cookies
5. Marketing or Advertising Cookies
5. Marketing or Advertising Cookies
At this stage, Serica Medlink does not intend to use cookies for intrusive advertising or behavioral advertising purposes. If we use marketing or advertising cookies in the future, we will provide appropriate notice and, where required by applicable law, request your consent before such cookies are used.
At this stage, Serica Medlink does not intend to use cookies for intrusive advertising or behavioral advertising purposes. If we use marketing or advertising cookies in the future, we will provide appropriate notice and, where required by applicable law, request your consent before such cookies are used.
At this stage, Serica Medlink does not intend to use cookies for intrusive advertising or behavioral advertising purposes. If we use marketing or advertising cookies in the future, we will provide appropriate notice and, where required by applicable law, request your consent before such cookies are used.
IV. Cookies and Medical Information
IV. Cookies and Medical Information
IV. Cookies and Medical Information
Cookies are generally used for website functionality, analytics, performance, and user experience purposes.
Cookies are generally used for website functionality, analytics, performance, and user experience purposes.
Cookies are generally used for website functionality, analytics, performance, and user experience purposes.
We do not use cookies to diagnose medical conditions, provide treatment, create medical opinions, or make clinical decisions. Any medical records or health-related information you choose to submit through our consultation request process will be handled in accordance with our Privacy Policy and applicable data protection requirements.
We do not use cookies to diagnose medical conditions, provide treatment, create medical opinions, or make clinical decisions. Any medical records or health-related information you choose to submit through our consultation request process will be handled in accordance with our Privacy Policy and applicable data protection requirements.
We do not use cookies to diagnose medical conditions, provide treatment, create medical opinions, or make clinical decisions. Any medical records or health-related information you choose to submit through our consultation request process will be handled in accordance with our Privacy Policy and applicable data protection requirements.
V. Managing Your Cookie Preferences
V. Managing Your Cookie Preferences
V. Managing Your Cookie Preferences
When you visit our website, you may be presented with a cookie banner or cookie preference tool. Depending on your location and the cookies used, you may be able to:
When you visit our website, you may be presented with a cookie banner or cookie preference tool. Depending on your location and the cookies used, you may be able to:
When you visit our website, you may be presented with a cookie banner or cookie preference tool. Depending on your location and the cookies used, you may be able to:
accept all cookies;
accept all cookies;
accept all cookies;
reject non-essential cookies;
reject non-essential cookies;
reject non-essential cookies;
choose specific categories of cookies;
choose specific categories of cookies;
choose specific categories of cookies;
change or withdraw your cookie preferences later.
change or withdraw your cookie preferences later.
change or withdraw your cookie preferences later.
You can also manage cookies through your browser settings. Most browsers allow you to block, delete, or control cookies. However, if you disable certain cookies, some website features may not work properly.
You can also manage cookies through your browser settings. Most browsers allow you to block, delete, or control cookies. However, if you disable certain cookies, some website features may not work properly.
You can also manage cookies through your browser settings. Most browsers allow you to block, delete, or control cookies. However, if you disable certain cookies, some website features may not work properly.
VI. Third-Party Websites and Links
VI. Third-Party Websites and Links
VI. Third-Party Websites and Links
Our website may contain links to third-party websites, platforms, payment pages, embedded forms, videos, or other external services.
Our website may contain links to third-party websites, platforms, payment pages, embedded forms, videos, or other external services.
Our website may contain links to third-party websites, platforms, payment pages, embedded forms, videos, or other external services.
Serica Medlink is not responsible for the cookie practices, privacy policies, or content of third-party websites or platforms. We encourage you to review the privacy and cookie policies of any third-party service you use.
Serica Medlink is not responsible for the cookie practices, privacy policies, or content of third-party websites or platforms. We encourage you to review the privacy and cookie policies of any third-party service you use.
Serica Medlink is not responsible for the cookie practices, privacy policies, or content of third-party websites or platforms. We encourage you to review the privacy and cookie policies of any third-party service you use.
VII. Updates to This Cookie Policy
VII. Updates to This Cookie Policy
VII. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our website, technologies, legal requirements, or business practices.
We may update this Cookie Policy from time to time to reflect changes in our website, technologies, legal requirements, or business practices.
We may update this Cookie Policy from time to time to reflect changes in our website, technologies, legal requirements, or business practices.
When we update this Cookie Policy, we will revise the “Effective Date” at the top of this page. Your continued use of our website after any update means that you have reviewed the updated Cookie Policy.
When we update this Cookie Policy, we will revise the “Effective Date” at the top of this page. Your continued use of our website after any update means that you have reviewed the updated Cookie Policy.
When we update this Cookie Policy, we will revise the “Effective Date” at the top of this page. Your continued use of our website after any update means that you have reviewed the updated Cookie Policy.
VIII. Contact Us
VIII. Contact Us
VIII. Contact Us
If you have any questions about this Cookie Policy or how Serica Medlink uses cookies and similar technologies, please contact us:
If you have any questions about this Cookie Policy or how Serica Medlink uses cookies and similar technologies, please contact us:
If you have any questions about this Cookie Policy or how Serica Medlink uses cookies and similar technologies, please contact us:
Through this form, you may submit your basic information, briefly describe your medical concern, upload relevant medical records, and select a preferred time for a 20–30 minute online consultation with Serica Medlink. The initial consultation is designed to help us better understand your situation, explain how our medical access and care coordination services work, and discuss possible next steps for seeking medical care in China.
Complete Consultation Request Form →
Request an Initial Consultation
Through this form, you may submit your basic information, briefly describe your medical concern, upload relevant medical records, and select a preferred time for a 20–30 minute online consultation with Serica Medlink. The initial consultation is designed to help us better understand your situation, explain how our medical access and care coordination services work, and discuss possible next steps for seeking medical care in China.
Complete Consultation Request Form →
Request an Initial Consultation
Complete Consultation Request Form →
Through this form, you may submit your basic information, briefly describe your medical concern, upload relevant medical records, and select a preferred time for a 20–30 minute online consultation with Serica Medlink. The initial consultation is designed to help us better understand your situation, explain how our medical access and care coordination services work, and discuss possible next steps for seeking medical care in China.
Initial Consultation Fee: USD 9.90
This fee covers one 20–30 minute online consultation for case intake and service guidance. It does not include diagnosis, treatment, prescriptions, hospital fees, specialist consultation fees, or a formal medical second opinion.
After submission and payment, our team will review your information and confirm the consultation details by email.
Please note: Serica Medlink is not an emergency medical service. If you are experiencing a medical emergency or urgent symptoms, please contact your local emergency services or seek immediate medical attention.
Initial Consultation Fee: USD 9.90
This fee covers one 20–30 minute online consultation for case intake and service guidance. It does not include diagnosis, treatment, prescriptions, hospital fees, specialist consultation fees, or a formal medical second opinion.
After submission and payment, our team will review your information and confirm the consultation details by email.
Please note: Serica Medlink is not an emergency medical service. If you are experiencing a medical emergency or urgent symptoms, please contact your local emergency services or seek immediate medical attention.
Initial Consultation Fee: USD 9.90
This fee covers one 20–30 minute online consultation for case intake and service guidance. It does not include diagnosis, treatment, prescriptions, hospital fees, specialist consultation fees, or a formal medical second opinion.
After submission and payment, our team will review your information and confirm the consultation details by email.
Please note: Serica Medlink is not an emergency medical service. If you are experiencing a medical emergency or urgent symptoms, please contact your local emergency services or seek immediate medical attention.